Troubleshooting
If a Microsoft To Do feature is missing, the usual causes are the account you’re signed into, the app version, the device platform, or a staged rollout that hasn’t reached your app yet. The safest fixes are to update the app, check Microsoft To Do on the web,
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Microsoft To Do still runs on Windows, macOS, iPhone, iPad, Android, and the web, but only when your device and app version are still supported. In practice, that means a current enough operating system, an app build from the app store or browser that Microsoft still allows, and a sign-
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Microsoft To Do runs on iPhone and iPad, Android phones and tablets, Windows, and the web in a browser. If you sign in with the same Microsoft account on each one, your tasks sync across them. That makes it a practical choice if you want your lists to follow you
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Microsoft To Do will work on a supported device with a current enough operating system or browser, but you usually need a Microsoft account if you want to sync your lists. If your phone, computer, or browser is old, locked down by work or school, or missing store access, the
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Microsoft To Do works on the main platforms most people use: web, Windows, Mac, iPhone, and Android. You can also use it in a browser, which is often the easiest fallback if you want to check or edit your lists from another computer. Compatibility mostly comes down to the Microsoft
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Microsoft To Do usually gets slow because the app needs a refresh, sync is stuck, or one device is struggling with a large list, attachments, or a browser issue. The safest first fixes are to restart the app, update it, check your connection, and sign out and back in before
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If Microsoft To Do hangs on the splash screen, keeps loading, or closes as soon as you open it, the usual cause is a local app problem, a sign-in or sync issue, or a device setting such as wrong date and time. Start with the safest checks first: confirm
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If Microsoft To Do closes, freezes, or won’t launch, the usual causes are a bad app state, a sync problem, or something on that device that’s interfering with it. Start with the safest fixes first: force close it, reopen it, update it, restart the device, and sign out
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If Microsoft To Do is showing old tasks, missing edits, or won’t finish updating, the problem is usually a sync delay, a bad Microsoft account sign-in state, or an app update that didn’t install cleanly. Start with the safest fixes first: check your internet connection, force a
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A Microsoft To Do install problem usually means the app store can’t finish the download, your device isn’t supported, or your account or store sign-in is stuck. The safest first fixes are to restart, check for updates, confirm storage and compatibility, and sign out and back into
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Microsoft To Do download problems are usually caused by the App Store, Microsoft Store, Google Play, your account sign-in, storage, or device settings rather than by Microsoft To Do itself. The fastest fixes are to check your connection, free up space, sign out and back in to the store
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If Microsoft To Do looks different on your phone and laptop, the problem is usually a bad account match, stale app data, or a sync service that has stopped updating on one device. The safest first fixes are to check that you’re signed into the same Microsoft account, force